HOW TO PLACE AN ORDER

• Payment options
• Credit cards
• Cash on delivery
• Cheque/Bank Draft
• Electronic Funds Transfer (EFT)
• Bulk Orders
• Backorders and Pre-Orders
• Customer Service Contact Information
• Shipping
• Credit Card/Cash Purchase through AZ recommended bookshops

Payment Options

1. Customers in Pakistan can order online using a credit or debit card, cheque or bank draft, cash on delivery, electronic funds transfer.
2. Customers in most countries can order the majority of our products online (except for products which have geographical rights restrictions) and pay by a credit or debit card or electronic funds transfer.

Credit cards

Currently we accept VISA, MasterCard or debit cards.

Cash on Delivery

We provide free cash on delivery across Pakistan for a minimum order amount of Rs 500.

Please provide your telephone number to verify the correct address and our courier will deliver your order against cash payment.

• No discount offered.
• Delivery time for customers within Pakistan can take upto 5-7 days upon confirmation of order (subject to the availability of books).

Cheque/Bank Draft

All payments made through Cheque/Bank Draft should be in the name of ‘AZ PRESS’ in Pakistani Rupees.

Write your e-mail address and Order Number clearly on the back of your Cheque/Bank Draft to help us process your order more effectively.

Send your Cheque/Bank Draft at the following address: Shop #1, Al Noor Center 38 Ghazni Street, Urdu Bazar, Lahore

Tel: 042-37163413
Mob/WhatsApp: 0321-4441022

Electronic Funds Transfer (EFT)

Customers in Pakistan can also avail this option by depositing the amount in any of the following accounts:

PLEASE CONTACT US FOR OUR BANK DETAILS

After making the deposit/online transfer, please email the deposit slip/transfer receipt along with your Order Number at .

Customers in most countries can also avail Electronic Funds Transfer (EFT) by sending their orders through email to …………. A quotation will be emailed to the customer, giving availability of the book(s), freight/postage charges and net amount payable, to which the customer must reply as a confirmation of the order. The bank details will be then shared by the customer services representative on email.

• Net amount is calculated in rupees subject to the exchange rate at the time of placing the order.
• Freight/postage is charged as per actual.
• Books having territorial restrictions for sales will not be processed.
• Price(s) are subject to change without prior notice.
• Delivery is subject to availability of stock.

Bulk Orders

If you would like to place a bulk order  please contact our Customer Service Department.

Backorders and Pre-Orders

We will place orders on back order for books not yet published or out of stock.

To inquire about the status of an order you have already placed, please contact Customer Service Department.

Customer Service Contact Information

Our Customer Service Representatives can help process an order and answer your questions regarding orders already placed and the status of shipments. Please contact our Customer Service Department if you have any questions or problems.

Our hours of operation are Monday – Friday 9:00 am – 5:00 pm (Pakistan Standard Time) to take telephone and email orders.
Telephone:
Email: 

Shipping

Domestic Shipping

• AZ provides free delivery of books to customers within Pakistan.

Please note that we cannot guarantee the stock availability for any order and delivery of some items may take longer than quoted.

Our delivery services may require a signature on receipt of the parcel. Our carriers may attempt delivery at any time between 10 a.m. to 5 p.m. We, therefore, advise that you provide a shipping address where you or a representative can sign for delivery.

For queries regarding your order, please contact us:

Telephone: 042-37163413

Email: info@azinternational.com.pk

Credit Card/Cash Purchase through AZ Bookshops